Health and Medication
- For the most up-to-date information on health guidelines and travel alerts:
- US nationals should refer to the U.S. State Department website www.travel.state.gov
- Canadian Nationals should refer to the Government of Canada website: www.travel.gc.ca
- Further details on entry restrictions can be found below. Please select the country(ies) you are travelling to in the search selection:
- Travelling from the US: https://travel.state.gov/content/travel/en/international-travel.html
- Travelling from Canada: https://travel.gc.ca/travelling/advisories
- Malaria is a serious disease and the country/countries to which you are travelling may be classified as a risk area.
- For further information, please refer to wwwnc.cdc.gov/travel/yellowbook/2024/preparing/yellow-fever-vaccine-malaria-prevention-by-country - here you will find both general and country specific advice.
- You can also check with your GP or travel clinic.
- We suggest that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for trip cancellation, trip interruption, emergency medical and emergency evacuation/ repatriation, trip delay, baggage delay and more. We can suggest a competitive plan when booking your cruise with us.
- It is worth bringing the name, address and telephone number of your Primary Care Physician with you, as this is usually required by insurance companies if you become ill.
- It's your responsibility to ensure that you meet the country's requirements, this information can change at any time. Riviera cannot be held responsible, we would highly recommend you source the latest information either using the links below or by contacting your trusted travel advisor.
- US nationals should refer to the U.S. State Department website www.travel.state.gov
- Canadian Nationals should refer to the Government of Canada website: www.travel.gc.ca
- If you have a physical disability or are undergoing medical treatment that may affect your ability to travel please inform us at the time of booking.
- If your circumstances change after booking, please write to us in advance so that we can advise you if the ship is equipped to meet your needs. We also advise that you check with your travel insurance provider as your policy may be affected.
Other useful information
- You can access the very latest government information which is available at https://travel.state.gov/content/travel/en/international-travel.html.
You can access a checklist of things you can do to make air travel quicker and easier by visiting the www.tsa.gov/travel.
- During the summer months, water levels can fluctuate on Europe’s rivers which may result in low water conditions in specific destinations.
- As ever, we monitor this very closely and we will contact you immediately if there is likely to be any impact to your upcoming cruise.
- Whilst we will endeavour to provide you with as much notice as possible, the situation can evolve rapidly and it is impossible for us to predict if a cruise will be affected more than a few days in advance.
- Rest assured, we will contact you right away if your cruise is going to be affected, and there is no need for you to call us.
- Should your cruise be affected, you will be covered by our European River Cruise Assurance Policy.
- Riviera’s ethos is to provide you with an exceptional holiday experience, and you can be sure that we will only operate your holiday if we are fully confident that we can deliver on that promise. We rigorously follow the latest guidance issued by the Foreign, Commonwealth and Development Office (FCDO). Whatever happens, we will ensure you have a safe and happy holiday, guaranteed.
General & booking enquiries
To book or find out more about a holiday with Riviera Travel, please speak to our friendly team of experts.
Customer service
To discuss an existing holiday or make any changes to your booking, please contact our friendly customer service team.
Travel agents
If you are a travel agent and wish to talk to our dedicated agency sales team, please email us.
Our address
Riviera Travel
328 Wetmore Road
Burton-on-Trent
Staffordshire
DE14 1SP
United Kingdom
Press and PR enquiries
If you are a journalist or blogger and have a press enquiry, please contact our PR team.